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Return Policy

iMeddy換貨及退貨須知 

 

  1. 倘客戶發現所收貨品有任何既有的瑕疵或損壞，客戶必須在收貨後七天內以電郵或致電本網站客戶服務熱線 ﹝852﹞ 36118428/60874942 提出辦理，貨品須連同原封包裝及在〝簇新〞的情況下退回。 

  1. 貨品如因使用不當而引致損壞，恕不接受退換。 

  1. 所有標示為『不設退換』之貨品，恕不退換。 

  1. 如需退換，請出示貨品並出示購貨之單據及信用卡以辦理有關手續。 

  1. 退貨貨品如無單據，貨品價值將以曾經出售的最低定價計算。 

  1. 如有關貨品因其型號售罄而未可退換，客戶可選取任何貨品、及袛需補付貨價的差額。 

  1. iMeddy在接受退換貨品之前，必須檢查及驗證退貨是否符合上述要求，若無問題，退款將按原來付款的途徑退回。 

  1. iMeddy保留一切修訂條款及細則之權利，毋須另行通知。 

  1. 如有任何爭議，將以iMeddy之決定為最終裁判。 


  1. Online Shopping Return and Exchange Policy



    1. Request for goods return or exchange will be accepted within 7 days of delivery, and goods must be returned in their original packaging and unused condition. Customers are required to email us or contact our Customer Service Hotline at ﹝852﹞ 36118428/60874942 for product return and exchange arrangement.

    2. Request for goods return or exchange will not be accepted if the goods are found used, altered or damaged due to improper use.

    3. All goods marked as ‘Non-Returnable’ are not eligible for exchange or refund.

    4. Customers are required to present the original sales invoice and credit card used for payment upon returning the goods in person. A third party requests will not be entertained

    5. For case where original receipt cannot be provided, the refund price will be set according to the iMeddy lowest retail price on record. 

    6. If the goods returned cannot be exchanged for the same model due to stock shortage, customers can choose any products from this site and pay the price difference only.

    7. Upon our acceptance of the merchandise in “like new” condition in strict conformance with the basic return criteria above, the purchase price will be credited to the payment tool used for the original purchase.

    8. iMeddy reserves the right to amend the terms and conditions without prior notice.

    9. Should there be any dispute, iMeddy’s decision shall be final.